
Frequently Asked Questions.
The questions you’ve always had about pools and spas, answered!
Pools FAQs
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3-4 Weeks on average
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Any size, we’ve built pools as small as 10’ x 16’ to as large as 24’ x 44’ full L’s. Whether installing a vinyl pool or uniwall the sizes and shapes available are endless.
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Having a salt generator on a pool will replace the use of using and buying chlorine pucks in a feeder/skimmer. The water in a saltwater pool tends to feel softer and silkier than a traditional chlorine pool. Saltwater is also less harsh on your skin and eyes making it more comfortable for people with sensitive skin.
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With a salt water pool, you do not have to buy chlorine pucks since your salt cell will be producing the chlorine. However, it is important to note you still need to oxidize the pool water and maintain proper water balance since salt can cause staining and be corrosive on your pool and its equipment.
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A general rule of thumb is to shock a pool once a week. Depending on use and weather (ie very hot or a lot of rain) you may have to shock more often. The chlorine pucks dissolving in your pool water keep a base level of chlorine which is free to attack bacteria, when you shock the water you are raising the chlorine levels to literally gas off chloramines and bacteria out of the water and into the air.
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If you have a vinyl pool, NO! You must always keep at least 6 inches of water in the shallow end to protect the liner and hold it in place. If you were to drain it completely the liner would not only shrink but pull away from the walls and slough into the deep end. Depending if you have a sand or concrete bottom, the bottom could need replacing as well.
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When you know you’re not going to be using the pool for a period of time it is best to leave the cover off. Without the cover on the skimmer will be much more effective at creating surface tension and skimming the pool
Chemical FAQs
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Water balance is the measure of the dissolved mineral content present, water requires a certain mineral composition to prevent damage to equipment. Water with too few minerals (soft) is corrosive to surfaces, irritating to bathers, and will cause sanitizers to dissipate quickly. Water with too many minerals (hard) causes scale to form on surfaces, water may become cloudy, and sanitizers are lazy and inefficient. The issues caused by improper water balance cross all aspects of maintenance.
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Yes, you do have to shock your pool and/or hot tub weekly. The way chlorine works is once it attaches to bacteria in the water it holds on to the bacteria giving off that “chlorine” smell you may know far to well from entering a public pool. The only way to remove the “smell” (chloramines) from the water and have chlorine back to fighting is to shock the water.
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Before you go in the pool or spa you should test to be sure there is adequate sanitizer. Pools and spas can be excellent breeding grounds for harmful microorganisms such as bacteria (ie: e-coli, pseudomonas, staph), viruses (ie: rhinovirus, influenza, hepatitis A), fungus’ (ie athelet’s foot), protozoans, parasites (ie: giardia, cryptosporidium). Microorganisms are constantly being introduced by bathers and the environment. An effective chlorine or bromine residual ensures microorganisms are killed on contact, preventing cross-infection. Always maintain a level of 1 – 3 ppm of chlorine or bromine.
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In Canada all pools and spas are required to be sanitized with a sanitizer registered with Health Canada. All approved sanitizers carry a registration number referred to as the PCP Number. Only bromine and chlorine products are registered for use. Using an oxidizer is a simple way to remove waste without increasing the bromine or chlorine level in your pool or spa but a residual reading is always required.
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Typically test strips will show more readings than a kit, generally they will show total chlorine, free chlorine, pH, and alkalinity. Some also show calcium hardness and stabilizer. The color shades can be difficult to read and also in most cases the ideal settings on the strips will not match the ideal readings for your pool.
Ideal chemical levels are based on many different parameters, its best to consult a professional to gauge the ideal chemical levels for your pool. Test kits generally only show pH and chlorine/bromine. The colors are easy to read and liquid reagents can be replaced at very little cost. The only downside to the kit is that the sanitizer reading will show only combined sanitizer not free and total so they can be slightly misleading when being used in a problem solving situation.
For home testing either strips or a kit will give you a general reading and are great to use as a guide, but for start ups, close downs, and problem solving its best to bring your water in to our water test lab for more detailed testing.
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Stabilizer, CYA, or Cyanuric Acid as its formal name. Helps to prevent chlorine from being “zapped” out from the sun. Without stabilizer in your pool the chlorine would dissipated very quickly. Stabilizer also helps with preventing your vinyl pool liner from aging and wrinkling prematurely. Stabilizer is only required in an outdoor pool and not in a hot tub.
Did you know? The warmer the weather outside, the more chlorine is required in your pool to maintain proper sanitation.
Spa FAQs
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Generally every 3-6 months. Basically this comes down to TDS. TDS is a reading of total dissolved solids present in water. Once the water becomes saturated it can hold no more and will be very unresponsive to chemicals. How quickly the TDS rise in your spa will depend on use and can also be affected by what chemicals are added. As a general rule as TDS increases, water management will become more difficult with less predictable results.
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Leaving the cover off of your spa after you get out allows the water to oxidize waste you left behind. If you close the cover right away it will simply oxidize and drip right back into the water.
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A salt water tub can be easier on the skin and has a soft luxury feeling to it. It is important to keep in mind that salt is corrosive and can eat away at your hot tub heater and jets if you do not keep up with your water and hot tub care. Salt water tubs also produce their own chlorine so there is no need to buy chlorine. However, you still need to balance and shock your water weekly with any type of hot tub you choose.
You can achieve a similar “salt water feeling” in your non salt tub at any time using a borate water care product.
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No. If you are going away and want to turn the spa off you need to have it winterized. There can be over 150’ of pipe under your spa and the water will not drain completely. If you simply drain and leave it
you are risking burst pipes and re-plumbing. Also pump seals need to be lubricated and protected from
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A good rule is to inspect and rinse off your filter weekly. Do a deep clean on your filter monthly by using a filter cleaner. Replacing your filter yearly or when the pleats are starting to fray off. Soaking your filter in filter cleaner for at least 30 minutes will break down and remove oils and greases trapped in the pleats.
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Generally no, your lawn will be fine, a few days before draining remove the floater from your spa to allow the chlorine or bromine to dissipate (don’t use it) and turn down the heat. Test the water before draining to ensure the levels have dropped then go ahead and use it to water.
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No. It’s best to only use fragrances and softeners that are specifically made for use in hot tubs. These are biodegradable and will not plug your filter or cause balance issues.
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No. There are many different sizes and styles of filter. If you don’t know the unicell part number, we’ll need some measurements. Measure the overall height of the filter, the width, and the width of the core. Also note if both ends are open, threaded, castle top, handle, etc. You can always call in with measurements ahead of time and if needed we will order the filter in for you.
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It’s always good to place the spa as close to your home as feasible. You’ll find if it’s across the yard you’ll have to shovel a path to the spa and you’ll be less likely to follow the rule of leaving the cover off 15 minutes after use if you have to go too far to put it back on. It’s nice and warm sitting in the spa but chilly coming back to cover it and running for the house.